Check out these top ten reasons why you should consider switching to VoIP phones for your business. Voice-over-Internet Protocol (VoIP) is basically technology that allows you to make and receive calls over data networks. Instead of traditional phone services which channel analog signals such as the sound of your voice over copper wires, VoIP converts these sounds to digital form first — so that they can be sliced, diced, packaged, and routed over a digital network. Because VoIP technology uses the same ideas behind data networking, and allows the use of the same networks used by computers, voice traffic can also be routed through the Internet as well. Suddenly you can now dramatically reduce the cost of voice communications, as well as achieve creative combinations of both services to create new applications for use. With today’s advancements in technology, and the constant lowering of prices as technology achieves mass adoption, VoIP is now within easy reach for most businesses — even small ones. In fact, many have already made the switch to an all-VoIP infrastructure, using a combination of VoIP phones and VoIP communication systems. Here are ten reasons why you may want to consider switching to VoIP for your phone and office communication systems: VoIP can allow you to dramatically reduce the cost of communications, especially for interstate or international communications, since everything can go through the Internet instead of having to go through expensive long distance toll charges. You can make and receive calls from multiple devices — for instance, on a dedicated phone, your PC via a software-based phone, or even a mobile phone with VoIP capabilities. It’s easier to add extensions to your phone. You can provide a local number or extension for all your staff without additional costs or cabling. VoIP allows companies to maximize investments already made in their network infrastructure. The same network that handles the flow of data such web access and email can now accommodate voice as well — no need to add and maintain additional wires and devices. VoIP allows your employees to be more productive and efficient by giving them the ability to receive and make calls anywhere with a data connection. VoIP reduces the complexity associated with having to manage multiple networks and devices for communication. A company can potentially set up their office network so that each employee can use a single device such as a computer or a smart fixed or mobile phone to handle everything from email, chat, messages, faxes, and more. You can use VoIP as a tool for real-time collaboration along with video conferencing and screen sharing. You can potentially unify your communication channels, streamlining communications and information management — for instance, marrying email with fax and voice in one inbox. You can employ presence technologies that come standard with VoIP phones and VoIP communication systems. This technology can tell colleagues about your presence or give you info on the status and whereabouts of your staff. You can employ intelligence into how your calls are handled, such as: providing automatic call routing based on the number, time of day, etc; providing an interactive voice response when a call comes in, such as voice prompts that guide callers; call reporting; and more. VoIP is certainly a technology that has come of age. It’s cheap, ubiquitous, and easy to use. Interested? Contact us and we can help you make the switch to VoIP for your business today!
VoIP is now within reach for everyone – including small businesses. The same network that handles the flow of data such as web access and email can also accommodate voice as well. A few years ago, Voice-over-IP (VoIP), or Internet telephony, was touted as the next big wave in technology. For many businesses – especially geographically distributed ones – VoIP provides a way to dramatically reduce the cost of communications and maximize investments already made in their network infrastructure. In addition to saving money and using resources more efficiently, VoIP lets employees be more productive and efficient by giving them the ability to receive and make calls anywhere with a data connection. VoIP also reduces the complexity associated with managing multiple networks and devices for communication. Companies can set up their office network so that each employee can use a single device, such as a computer or a smart phone, to handle everything from email, chat, messages, fax, and more. Finally, VoIP enables real-time collaboration when used with video conferencing and screen sharing applications. All this used to come with a big price tag, but that’s no longer the case. With the great strides made in technology the last few years, VoIP is now easily within reach for many businesses – large or small. The range of choices include free, downloadable software that allows users to make free calls over the Internet from PCs or mobile devices, as well as services that can be used and accessed from your web browser, your favorite email service or software, and even old-school analog phones as well! VoIP is certainly a technology that has come of age. It’s cheap, ubiquitous, and easy to use, and all businesses would do well to add VoIP to their toolset for substantial cost savings and greatly improved efficiency and productivity. Looking for some guidance in adding VoIP to your toolset? Give us a call – we have answers!
Voice over Internet Protocol (VoIP), technology that lets you make and receive phone calls over the Internet, may have started out as a novelty, but it’s quickly becoming mainstream – and many small businesses are finding that it can save them a lot of cash. Benefits Features. VoIP has the same features as conventional phone service: multiple lines, conference calling, and voice mail, to name just a few. Cost. VoIP costs much less than conventional phone service, and most VoIP services charge a flat monthly fee, so bills are predictable. Simplicity. Calls are routed through the same network you use for e-mail and Internet access, so one system serves all functions. Mobility. You won’t need separate office and cell phone numbers: You can receive calls on your laptop or so-called “IP” phone while traveling, essentially taking your entire business phone system with you wherever you go. Some things to consider Audio quality still isn’t perfect, but you can make VoIP calls with regular phones or IP phones with little difference in quality. Depending on the number of employees you have and how many are on the phone at once, you might need higher bandwidth (such as a T1 line) to handle VoIP. You may want to keep a conventional phone line—primarily as a backup, but also to ensure that you’re listed in the local phone book. More information VoIP is integrated with your existing IT system, so contact us today for details about how you can get started enjoying its benefits.