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Managed Services

Peace of mind
Your systems are monitored 24/7. We provide most services remotely or overnight and we identify and fix issues before they cause problems.

Predictable budgeting
All-inclusive, all-you-can-use, flat-rate IT services that include hardware and software

Technology road map
We help guide your company to make wise technology investments that are scalable to your company current and future use

Managed services from Sarsfield provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.

Stop waiting for your technology to break

When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix service contract, you have to wait for something to break before your provider can fix it. That equation seems to make sense – even though it could easily result in hours of downtime. But what if you could keep your IT from breaking in the first place?

Fixed fee Managed Services Offerings

Call to discuss how we can take the guess work out of your monthly IT costs. We work with clients to pick the best matrix for their business or will customize a solution to fit their business needs.

What are you waiting for? Contact us.

Features

  • Server Coverage

  • Support 
  • Unlimited Remote Support
  • Service Availability Monitoring
  • Remote Software Installation
  • Third party application support*
  • Asset Management 
  • Asset Lifecycle Management
  • Asset Reporting
  • License Management
  • Maintenance 
  • Microsoft Patch Management
  • Event Log Monitoring
  • Hard Drive, CPU, Memory Utilization Monitoring
  • Backup Verification*
  • Security 
  • User Account Administration
  • Security Administration
  • Anti-virus/ Spyware Software Management and Updates
  • Asset Management
  • VPN Client Management

  • Workstation Coverage

  • Support 
  • Unlimited Remote Support
  • Maintenance 
  • Online Help Desk Ticketing System
  • License Management
  • Virus and Spyware Removal
  • VPN Client Management
  • Security 
  • Windows Patch Management
  • Anti-virus and Spyware Software Management and Updates

  • Site Coverage

  • Maintenance 
  • ISP Management
  • 3rd Party Vendor Management
  • Network Management 
  • Switch Management
  • Router Management
  • Firewall Management
  • VPN Management
  • Asset Management 
  • Asset Lifecycle Management
  • Asset Reporting
  • Technology Project & Planning 
  • Assigned Technology Advisor
  • Quarterly Meeting with Technology Advisor
  • Disaster Recovery Planning
  • Technology Planning and Roadmap
  • IT Project Planning and Scheduling

Basic

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Enhanced

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Premium

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